Last month, OnePlus introduced the OnePlus 12R smartphone. During the launch, the company announced that the 256GB version of the phone would come with UFS 4.0 storage. However, several users expressed doubts about the variant's slower reading and writing speeds. In response to these questions, OnePlus admitted its mistake and confirmed that all variants of the OnePlus 12R do indeed come with UFS 3.1 storage.
“During the launch of the OnePlus 12R, we announced Trinity Engine, a new set of software algorithms that help keep your phone's RAM running fast and smoothly for years to come. Due to an error, we indicated that Trinity Engine extended storage would be UFS 4.0 in some variants. I can now confirm that the storage in all variants of the OnePlus 12R is still enhanced by Trinity Engine, but is in fact UFS 3.1,” OnePlus said in a statement.
To further the matter, OnePlus President and COO Kinder Liu has now announced another action plan that includes a refund for people who purchased the 256GB storage version. However, this is only possible until March 16th.
Read OnePlus President Kinder Liu's message:
Hello everyone, thank you very much for your patience. I would like to inform you that our customer service teams are now fully aware of the situation and have been assisting those of you with concerns over the past few days. If you have received a OnePlus 12R 256GB variant and would like to discuss the situation with the lack of file system type on your phone, please contact customer service through your usual channel. You have until March 16, 2024 to discuss the next steps, including a refund. We remain confident that the OnePlus 12R will meet the high expectations you have of our devices and that you will love it if you buy it. Try it. But I also hope that our quick action shows that we value our relationship with you, our community, and has helped restore your trust in us. Never happy with children
Difference between UFS 3.1 and UFS 4.0 storage
UFS 4.0 storage offers faster read and write speeds for efficient performance. The UFS 3.1 is slightly slower and is found in various affordable premium and mid-range smartphones, including the OnePlus 11 series. OnePlus said that the OnePlus 12R “still performs very well when reading and writing to memory,” even when the phone has UFS 3.1 storage.
“During the launch of the OnePlus 12R, we announced Trinity Engine, a new set of software algorithms that help keep your phone's RAM running fast and smoothly for years to come. Due to an error, we indicated that Trinity Engine extended storage would be UFS 4.0 in some variants. I can now confirm that the storage in all variants of the OnePlus 12R is still enhanced by Trinity Engine, but is in fact UFS 3.1,” OnePlus said in a statement.
To further the matter, OnePlus President and COO Kinder Liu has now announced another action plan that includes a refund for people who purchased the 256GB storage version. However, this is only possible until March 16th.
Read OnePlus President Kinder Liu's message:
Hello everyone, thank you very much for your patience. I would like to inform you that our customer service teams are now fully aware of the situation and have been assisting those of you with concerns over the past few days. If you have received a OnePlus 12R 256GB variant and would like to discuss the situation with the lack of file system type on your phone, please contact customer service through your usual channel. You have until March 16, 2024 to discuss the next steps, including a refund. We remain confident that the OnePlus 12R will meet the high expectations you have of our devices and that you will love it if you buy it. Try it. But I also hope that our quick action shows that we value our relationship with you, our community, and has helped restore your trust in us. Never happy with children
Difference between UFS 3.1 and UFS 4.0 storage
UFS 4.0 storage offers faster read and write speeds for efficient performance. The UFS 3.1 is slightly slower and is found in various affordable premium and mid-range smartphones, including the OnePlus 11 series. OnePlus said that the OnePlus 12R “still performs very well when reading and writing to memory,” even when the phone has UFS 3.1 storage.
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