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The largest airline, Air India, is struggling to regain its former glory. Burdened with debt, it was bought a year ago by the Tata group, but rocked by “pipigate” after several drunken passengers urinated on the seats. The affair, apparently anecdotal, turned national.
With our correspondent in Bangalore, Como Bastin
This should not appease Indians’ frustration with their airline: Thursday, December 6, a drunken passenger relieved himself on passengers during a Paris-New Delhi flight operated by Air India. A month earlier, a similar incident had occurred in business class, on a long trip from New York.
Incompetent flight attendant?
What could be likened to news has changed nationwide, as Air India must pay at all costs to redeem reputation. Since Thursday, the company has been accused of failing to turn over culprits to police, of having incompetent flight attendants, or of not having enough toilets on its planes.
India’s Directorate General of Civil Aviation ordered on Friday, January 7 for Air India to restore order on the flight. The company reported the incident to the police, but the passenger did not file a complaint. The man, a 34-year-old Indian, was grounded for 30 days and reportedly lost his job.
The Directorate General of Civil Aviation issues advice to the Operational Heads of all Scheduled Airline in relation to the handling of unruly passengers on board and their respective responsibilities according to regulations. pic.twitter.com/b84yD3ya4u
— ANI (@ANI) January 6, 2023
Outside of this “pipigate”, which is ridiculed by Internet users and the press, Air India has yet to prove itself. A year after he moved into a private stableis struggling to return to financial balance and renew staff on board.
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